Currently, voice calling with Placetel for Webex on tablets is not officially supported.


  1. Download and install the Webex Teams app:
    iOS | Android

  2. Start Webex Teams and enter the email address of the employee you want to log in with.

  3. Click Sign In.

  4. The client shows the Placetel logo. Now enter the password that is displayed in the Placetel interface in the employee, note the screenshot.
    Do not use the password that you use to log into the web interface with the Placetel employee!

Find your Webex username and password in the Placetel customer account under the respective user.

Clicking on Download Webex Teams will lead you to the download portal of webex.


General use of the client

You can find detailed information on the general functions of the Webex Teams client here.

Start a call

You can start voice calls to other Placetel extensions or to the public telephone network as follows:

  1. Click the Calls tab

  2. Click on Keyboard

  3. Enter the phone number you want to call and click the green handset icon.

Select the Call tab

Select numeric keypad

Enter numbers and pick up the phone

Disruptions & limitations


The contacts in the Webex customer account are only the employees in your local customer account. No LDAP contacts from the global phone book or Outlook contacts are synchronized. You can manually create contacts in the client.

BLF status

You cannot currently display the BLF status of a user in the client.

Did this answer your question?