Quickstart Help

To continue with the setup of your phone system, numbers are required. You can either order new numbers or port your existing numbers to Placetel.

Preliminary note

Numbers can be easily ordered on the web portal. You can choose from local network numbers, mobile numbers and international numbers.

To order new numbers, go to the Placetel Customer Account Shop → Order Numbers.

Navigation Order numbers

Now you will see an overview of the ordering options. You have the following ordering options:

  • Order local network numbers

  • International local numbers

  • 0800 service numbers

  • Port numbers from your current service provider


Order local network numbers

Select area code

Enter the appropriate prefix first.

Select prefix

Select the number of phone numbers

In the second step, select how many numbers you would like to order.

Selection of the number of phone numbers

Bank details

Then enter the bank details for the account you want to use for the billing.

Summary

In the summary you will see an overview of all order information. By clicking on the green "Complete" button, you can place the order.


International local numbers

  1. Use the slider to select the number of phone numbers you want to order.

  2. Then select the country and the corresponding area code for which you want to order the numbers.

  3. Check in the order overview whether all information is correct.

  4. If all the information is correct, you can complete the order by checking and submitting the order.


Port numbers from your current service provider

Existing numbers can easily be "carried over" to Placetel.

Current service provider details

First fill in the form with the information of the previous phone number service provider and confirm the entry by clicking on the green Next button.

Select Porting date

In the second step, select the date when the number porting should take place and confirm your entry by clicking on the green Next button.

Important note: The date selected shall be at least 20 days in the future.

Select Porting numbers

In the third step, select which of the phone numbers should be ported and confirm your entry by clicking on the green Next button.

If you wish to port all numbers, you can also click directly on the corresponding button.

Bank details

In the fourth step, enter your bank details and confirm your entry by clicking on the green Next button.

Summary

In the fifth and final step, you will see a summary of the information that you have previously entered.

Check once again whether the information you have provided is correct. Change it if necessary.

Finally, click on Finish.

Important note: Please note that you should allow sufficient lead time for the porting of your existing numbers, as you may have to take into account the notice period with your previous service provider.

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