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Compatible devices

Compatible devices

Brief overview of all compatible devices (IP Phones, Webex Devices, Headsets etc.) for Placetel with Webex
Martin Jeschar avatar
Written by Martin Jeschar
Updated over a week ago

You can use the following devices for Placetel + Webex. We cannot provide support for setup or operation when using other devices.

Hardphones

Hardphones must be autoprovisioned by the Placetel Cloud PBX system. The use of other SIP-enabled telephones is not possible, not even manually configured.

Cisco

All Cisco phones must have MPP firmware! CUCM system devices are not compatible! The devices must not be registered with another provider at the same time.

  • 6821

  • 6841

  • 6851

  • 7811

  • 7821

  • 7832

  • 7841

  • 7861

  • 8811

  • 8841

  • 8845 (only 1:1 video calls possible)

  • 8851

  • 8861

  • DECT 210 base with 6825 handset as single-cell solution

  • DECT 210 Base with 6825 handset as multi-cell solution (only to be installed by skilled specialists on site)

  • ATA191 (analogue adapter, on request)

Yealink

  • T41S

  • T42S

  • T46S

  • T48S

  • W60 DECT Single-Cell Base

Extension modules

Cisco

  • Key Extension Module CP-68KEM-3PCC for 6851

  • Key Extension Module CP-BEKEM for 8851, 8861, 8865 (Extendable to 3 modules, for connection of more than one module a separate power supply is required)

Headsets

Cisco

  • 531 Wired Mono - RJ9 for Cisco 6821, 6841, 6851, 8811, 8841, 8851, 8861, 8865

  • 532 Wired Dual - RJ9 for Cisco 6821, 6841, 6851, 8811, 8841, 8851, 8861, 8865

  • 531 Wired Mono - USB for Cisco 8851, 8861, 8865 | Webex Client & Webex Devices

  • 532 Wired Dual - USB for Cisco 8851, 8861, 8865 | Webex Client & Webex Devices

  • 561 - DECT Headset Standard for Cisco 8841, 8851, 8861 | Webex Client & Webex Devices

  • 561 - DECT Headset Multi: for Cisco 8841, 8851, 8861 | Webex Client & Webex Devices

  • 562 - DECT Headset Standard: for Cisco 8841, 8851, 8861 | Webex Client & Webex Devices

  • 562 - DECT Headset Multi for Cisco 8841, 8845, 8851, 8861, 8865 | Webex Client & Webex Devices

  • 730 - Bluetooth Dual On-Ear Headset for Cisco 6825, 8845, 8851, 8861, 8865 | Webex Client & Webex Devices

Headsets from other manufacturers may be compatible, but we do not provide support for them. Headsets from Cisco can in principle also be used with Yealink phones, but the function of the headset buttons is not guaranteed. Please make sure that the connectors are compatible.

Video conferencing devices

The device is set up after purchase by written request to our support.

Cisco Webex Devices

  • DX80

  • DeskPro

  • Desk Camera

  • Board 55S

  • Board 70S

  • Board 85S

Webex devices do not support telephony to the public switched telephone network (PSTN).

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