You can use the following devices for Placetel + Webex. We cannot provide support for setup or operation when using other devices.
Hardphones must be autoprovisioned by the Placetel Cloud PBX system. The use of other SIP-enabled telephones is not possible, not even manually configured.
All Cisco phones must have MPP firmware! CUCM system devices are not compatible! The devices must not be registered with another provider at the same time.
8845 (only 1:1 video calls possible)
DECT 210 base with 6825 handset as single-cell solution
DECT 210 Base with 6825 handset as multi-cell solution (only to be installed by skilled specialists on site)
ATA191 (analogue adapter, on request)
W60 DECT Single-Cell Base
Key Extension Module CP-68KEM-3PCC for 6851
Key Extension Module CP-BEKEM for 8851, 8861, 8865 (Extendable to 3 modules, for connection of more than one module a separate power supply is required)
531 Wired Mono - RJ9 for Cisco 6821, 6841, 6851, 8811, 8841, 8851, 8861, 8865
532 Wired Dual - RJ9 for Cisco 6821, 6841, 6851, 8811, 8841, 8851, 8861, 8865
531 Wired Mono - USB for Cisco 8851, 8861, 8865 | Webex Client & Webex Devices
532 Wired Dual - USB for Cisco 8851, 8861, 8865 | Webex Client & Webex Devices
561 - DECT Headset Standard for Cisco 8841, 8851, 8861 | Webex Client & Webex Devices
561 - DECT Headset Multi: for Cisco 8841, 8851, 8861 | Webex Client & Webex Devices
562 - DECT Headset Standard: for Cisco 8841, 8851, 8861 | Webex Client & Webex Devices
562 - DECT Headset Multi for Cisco 8841, 8845, 8851, 8861, 8865 | Webex Client & Webex Devices
730 - Bluetooth Dual On-Ear Headset for Cisco 6825, 8845, 8851, 8861, 8865 | Webex Client & Webex Devices
Headsets from other manufacturers may be compatible, but we do not provide support for them. Headsets from Cisco can in principle also be used with Yealink phones, but the function of the headset buttons is not guaranteed. Please make sure that the connectors are compatible.
Video conferencing devices
The device is set up after purchase by written request to our support.
Cisco Webex Devices
Webex devices do not support telephony to the public switched telephone network (PSTN).