Contacts

You can:

  • Create contacts

  • Import contacts

  • Edit contacts

  • Assign contacts to a different phone book

  • Delete contacts

You can access these contacts from your desk phone via LDAP.

Furthermore, contacts in your e-mail about missed calls and in the caller list are resolved backwards. Access to the contacts from the Webex client is currently not possible.


Block contacts

Block certain phone numbers

If you do not want to allow calls or faxes from certain keys, you have to create these subscribers / numbers as contacts and check the box next to blocked. In this case, calls are rejected directly.

Block calls from the contact

You can use the filter to display blocked contacts in the phone book.

Filter the phone book for blocked contacts

Block anonymous calls

You can block all calls with withheld numbers in a customer account by creating a contact and activating the blocked checkbox. Then enter anonymous as the phone number and save the contact.


Import contacts

So that not all contacts have to be created manually in the Placetel system, we offer you the option of importing contacts from various sources.

Imports from CSV & vCard files are possible. You can also import your contacts from Google (Google Contacts).

CSV file import

To import contacts from a CSV file you have to do the following:

  1. Navigate to the Contacts tab and select Import Contacts.

  2. Select CSV file as the source of the contacts.

  3. In the following you decide which file you want to use for the import.

  4. In the final steps you need to specify how the source file is formatted

  5. Click on Next to assign the fields from the CVS file to the Placetel contact list.

  6. Click Next and review the import. Select the contacts you want to import or click Add All. Your contacts will now be imported.

If there are errors in the vCard file, the Placetel system will mark them in red so that you can correct them.

vCard file import

To import contacts from a vCard file you have to do the following:

  1. Navigate to the Contacts tab and select Import Contacts.

  2. Select vCard file as the source of the contacts.

  3. Click Next and review the import. Select the contacts you want to import or click Add All. Your contacts will now be imported.

If there are errors in the vCard file, the Placetel system will mark them in red so that you can correct them.

Google contacts import

To import Google Contacts you have to do the following:

  1. Navigate to the Contacts tab and select Import Contacts.

  2. As the source of the contacts, select Google Contacts.

  3. You will then be forwarded to Google, where you have to select your account and authorize Placetel to have access to your contacts.

  4. Click Next and review the import. Select the contacts you want to import or click Add All. Your contacts will now be imported.

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