Video and audio calls with Webex

Basic and advanced calling preferences, how to start and answer audio and video calls and call controls via Webex.

Written by Alexander Wienema
Updated over a week ago

Note: The links on this page direct you to the online help for Cisco Webex.

Set up calling preferences

Theme	Content	Link
Audio settings	• Set the settings for each end device • Handling with background noise • Mute device	Link
Video settings	• Configuration of your hardware	Link
Ringtone for incoming calls	• Determine the ringtone you hear when someone calls you on your Webex device	Link
Disable video for incoming calls	• Disable video for incoming calls	Link

Call people

Theme	Content	Link
Audio and video calls	• Call someone by voice call • Video call someone	Link
Answer a call	• Answer incoming calls	Link
Call someone from the same organization	• Call by audio or video	Link
Call another Webex user	• Call a Webex user. (Regardless of the organization)	Link
View call and meeting history	• View call history • View meeting history • Call people from previous phone calls again	Link

Advanced call options

Theme	Content	Link
Divert calls	• Automatically forward incoming calls and let them ring on another device.	Link
Forward calls manually	• Manually transfer an ongoing call to another person / device	Link
Hold calls	• Manually put an ongoing call on hold and resume it later	Link