Our Help Centre is constantly growing and will help to solve frequent difficulties and problems occurring during setup and the use of our product. If you should not be able to find a solution to your problem in our Help Centre, our support team will be happy to help you personally.

Create a support ticket

If questions or problems occur, which you cannot solve using our help centre, please open a support ticket. Opening a ticket assures the shortest processing time and will result the best possible support.

Open a support ticket via email.

Please note: You will receive an automated answer with your ticket case number for any further queries. You will be automatically notified on any updates on your ticket, so please refrain from further follow-ups. Tickets are normally processed within a few hours.

Call our hotline

Less complex questions and minor issues can best be resolved with our helpful support team by calling our hotline.

Dial 0203 608 0306

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