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Basic configurations: Initial setup & account data
Basic configurations: Initial setup & account data
First steps: Account and client(s) setup. Manage numbers, users and account data.
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9 articles in this collection
Written by
Maria Pohlmann,
Volker Cöllen,
Michael Schweisthal
and 1 other
Your first steps: Initial Configuration
Initial setup
Set up Placetel with Webex: download desktop app, install and first login.
Written by
Michael Schweisthal
Updated over a week ago
Order call numbers
To continue with your setup, numbers are required. You can either order new numbers or port your existing numbers to Placetel.
Written by
Michael Schweisthal
Updated over a week ago
Create users
Add employees to Placetel by creating new users. Every user receives a Placetel password, a Webex password and requires a personal number.
Written by
Michael Schweisthal
Updated over a week ago
Personal phone number
Personal numbers are a special feature of Placetel with Webex. Read the information carefully to use it correctly.
Written by
Alexander Wienema
Updated over a week ago
Client PC & Mac
How to download and use the desktop application for PC and Mac.
Written by
Maria Pohlmann
Updated over a week ago
Client iOS & Android
Download and use the Webex client for iOS and Android smartphones.
Written by
Maria Pohlmann
Updated over a week ago
Account Settings
Master data
Access and edit your master data containing address, invoices, bank account including SEPA mandate and call records.
Written by
Volker Cöllen
Updated over a week ago
Address verification
Before you can order numbers, take them with you or use your test numbers, OFCOM requires you to verify your company address.
Written by
Michael Schweisthal
Updated over a week ago
Two-factor authentication
How to activate two-factor authentication in the Placetel web portal and suitable 2FA software
Written by
Michael Schweisthal
Updated over a week ago